tag:blogger.com,1999:blog-4314269034886005077.post2010265110867407012..comments2023-05-10T05:23:18.027-04:00Comments on Brittney Liann : Dear Zales, You SuckBrittneyhttp://www.blogger.com/profile/03826972932495686229noreply@blogger.comBlogger3125tag:blogger.com,1999:blog-4314269034886005077.post-70147776313113711092011-11-10T12:27:03.581-05:002011-11-10T12:27:03.581-05:00Gee go figures!! i HATE ZALES customer service! As...Gee go figures!! i HATE ZALES customer service! As you know i pretty much have that same ring. When i got it it was the wrong size. i brought it in and turns out that the inside one was one size and the outter bands were another size.. so i had it fixed as well as some loose diamonds. Even though i just got that ring. Now another diamond is VERY loose. i can tell that it is all slanted and about to fall out any day. Sad thing is im all the way in Italy. i know it takes them forever to get it back in the states and theres no way i cant trust them to send it out there :( IM here for two and a half more years. what am i going to do??NavyWife07https://www.blogger.com/profile/09964784603080488974noreply@blogger.comtag:blogger.com,1999:blog-4314269034886005077.post-15390839940718908462011-10-13T16:29:54.444-04:002011-10-13T16:29:54.444-04:00wow! good for you for sticking to it and demanding...wow! good for you for sticking to it and demanding it be fixed. I agree with the comment above - contact someone above the associate, maybe a manager or something...Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-4314269034886005077.post-23395198728069925392011-10-12T23:06:38.217-04:002011-10-12T23:06:38.217-04:00Get on the Zales website and see if you can contac...Get on the Zales website and see if you can contact someone a little higher up then that store and let them know how dissatisfied you are with the customer service at that particular store and what's happened with the ring. <br /><br />I'm sorry Zales is sucking at standing by *their* product.Anonymoushttps://www.blogger.com/profile/16236007227243300785noreply@blogger.com